As those of you who follow me on Twitter know, I got my hair cut yesterday. It was a good experience and I’m pleased with the way it turned out. While I was sitting in the chair, however, I noticed something strange on my stylist’s mirror.
I should preface this by saying that the entire shop was set up so that stylees would face the stylist’s mirror. So this wasn’t something I caught out of the corner of my eye.
My stylist had a post-it on her mirror, probably written by someone else. It read:
Pen: Your weekly selling goal is $135.
Pencil: You still have $109 left.
I glanced to the mirror on my left. She’d done a bit better and was down around $90. The lady to my right was doing quite well and only had $65 left.
When I saw the first note, I thought it was a mistake and she wasn’t supposed to display it. But as I glanced around the shop later, every stylist had a sticky note on her mirror, in plain view of each client.
I can understand keeping the tallys somewhere where the staff will see them often. Perhaps behind the register or in the back? I just don’t know why they’d want the clients seeing them.
As I left, she suggested I buy their shampoo, which is currently on sale. I used the excuse that I’d bought shampoo last week (which is about right) since I get mine for less. There was a part of me that felt sorry for her and hoped she’d reach her selling goal, but I don’t think the note was there to inspire pity (if it was, that’s sad in itself).
What strange messages have you gotten from stores, salons, or people you’ve hired?